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PAYMENT IN 3 INTEREST-FREE INSTALLMENTS + FREE SHIPPING FOR ORDERS OVER €69
If you are not satisfied with the product, contact us and we will try to resolve the problem!
You will be able to request a refund within 14 days of placing your order, so hurry!
HOW TO DO?
To request a refund simply fill out the contact form on the "contacts" page or send us an email to [email] with your order number. Once your order has been verified and we have received the product, you will be fully refunded.
The returned product must be intact and in the original packaging.
HOW TO RETURN THE PRODUCT
Shipping for the refund of a product is the responsibility of the customer.
WHAT IF THE PRODUCT I RECEIVE IT IS DAMAGED?
If you have received a defective, incorrect and/or broken product, contact us within 14 days of ordering. Remember to include your order number and a photo or video of the damage. In accordance with our refund policy we will do our best to resolve the problem as quickly as possible.
HOW DO I CANCEL AN ORDER MADE BY MISTAKE?
contact us as soon as possible if you wish to change or cancel your order at [email]. Remember to include the order number, modification and/or cancellation you would like to make.
Orders already shipped cannot be modified.
